I so want to say we enjoyed this room but it turned out to be a complete car crash. The main problem was Jitsi… this is the first (and will be the only) time I ever play a remote room on Jitsi. I thought Discord was dire, but Jitsi takes the crown for being completely horrible.
Now, I’ve played over 100 virtual rooms with very few problems with zoom and google meet, but jitsi would not work on my laptop, it also wouldn’t work on my tablet, I could login no problem but get no picture and very fragmented sound. So I tried my phone,… nope the web jitsi still wouldn’t play. My final last ditch attempt was to install the app on my phone and I could get a picture. and sound. So I played the room on my phone! Others in the team lost all picture and sound and the ones with a connection had very poor picture quality. We completely lost 2 out of 5 players through the game and a third player only got half the game. The next issue I had was with the 43 (yes! 43!) links to inventory pages we were sent. We should have got more, but we said stop with the pictures of the clue items, its just WAY too much (especially when you’re struggling to see the game screen, to be taken away from the gameplay to scrutinise 40+ documents is madness.
The room is great, well the bits I saw were well built and well themed, but the sheer volume of information and the Jitsi made this game a trial… the poor GM (who was lovely) tried his best to help and read out lots and told us colours and details, but he really shouldn’t have needed to.
I’d try the venue again, but only if they move from Jitsi and reduced the volume of documentation.